Refund policy

Returns & Refunds Policy

Your satisfaction is important to us. If you are not completely happy with your purchase, please review our returns policy below.

Returns

• You may request a return within 14 days of receiving your order.

• Items must be unused, unopened, and in their original packaging.

• For hygiene and safety reasons, used nail products cannot be returned.

Non-Returnable Items

• Opened or used nail products

• Training courses, digital products, or downloadable content

• Gift cards

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within 5–10 business days.

Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the issue

We will resolve the issue as quickly as possible by offering a replacement or refund.